I had been looking for a property in St Johns Wood for over six months, and time after time I’d lost out at the final bid stage. Penny Black were incredibly attentive to the brief I gave them, found me the property I wanted and helped my buy it at 17% under the asking price, saving me over £400,000. — CA and MA from Nigeria

We had been looking for a house in which to settle down, but with work commitments and children we simply didn’t have the time to conduct a thorough search. Penny Black not only managed to find the perfect house for our family but, just as importantly, they gave us a head start in the buying process. — John and Sarah, London